Subsi support
If your question isn't answered below, write to info@yelkovan.ai. Including your phone model, OS version and the app version (at the bottom of Settings) helps us help you faster.
Where do I start?
The "+" at the top right is where everything is added: expense, income, subscription, bill, installment and card statement; under "More" you'll find loan, regular income, planned payment, foreign currency, gold, goal and budget. If you enter your salary and balance first, the Accounts tab works out how much you can spend each day until payday.
How do I add subscriptions from a screenshot?
"+" › More › Find from an image, PDF or text. Pick a screenshot of your subscriptions list or bank transactions, a bill, or a card statement PDF; Subsi shows what it found and you choose the right ones. You can also send things from Photos, Files or email with Share › Subsi; they wait under "Shared with Subsi" on the Accounts tab. Password-protected PDFs open on iPhone and on Android 15 and later.
I'm not getting reminders
- Check that notifications are allowed: on iPhone, Settings › Notifications › Subsi; on Android, Settings › Apps › Subsi › Notifications.
- In Subsi, check the time and types under Settings › Notification time and Reminder plan.
- On Android, battery saving can delay a reminder by a few minutes. After a restart, reminders are set up again automatically.
How do I add a widget?
iPhone: touch and hold an empty spot on the Home Screen › Edit at the top left › Add Widget › search for "Subsi" › pick a widget and size. For the Lock Screen, touch and hold the Lock Screen › Customize. You can also add the "Quick add" button to Control Center.
Android: touch and hold an empty spot on the home screen › Widgets › "Subsi" › touch and hold a widget and drop it on the screen.
Widgets show your latest data from the app and update when you open it. Settings › Widgets has a preview of each.
I'm moving to a new phone
On the old phone, save or send yourself a backup from Settings › Export and backup › Backup. On the new phone, tap "Restore from a backup" in the intro or Settings › Export and backup › Restore and pick the file. Backups work between iPhone and Android too. If your phone's own backup (iCloud or Google) is on, your data may also come back with it.
Why do I enter exchange rates myself?
Subsi never goes online, so it doesn't fetch rates. Choose your main currency in Settings; for subscriptions and savings in other currencies you enter the rate and can update it any time.
How do I erase all my data?
Settings › Erase all data. This can't be undone, so you may want to make a backup first. Your data is only on your phone, so there's nothing for us to delete.
Purchase, refunds and family
Subsi is a one-time purchase; there are no subscriptions or in-app purchases. You can download it again for free on your other devices with the same account. Refunds follow Apple's rules on the App Store and Google's on Google Play; you request them there. On iPhone you can share it with your family through Family Sharing.
How do I change the app's language?
Settings › Language. Subsi is available in 45 languages.
I found a bug or have a suggestion
Write to info@yelkovan.ai. If you attach a screenshot, feel free to black out your personal amounts.
Privacy: Subsi privacy addendum.