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Map & More account and data deletion

Last updated: 3 November 2026

This page explains how to delete your account, and the data linked to it, in Map & More: Trip Planner, developed by Yelkovan.

1. Delete from inside the app

  1. Open Map & More and make sure you are signed in to your account.
  2. Go to the Profile tab and, in the Account section at the top, tap Delete account.
  3. Read what will be deleted and confirm.
  4. At the final confirmation, verify it's you once more: enter your password for an email account, or confirm in the window that opens for an Apple or Google account.

Deletion happens immediately and cannot be undone. The data on this phone is then cleared too and the app opens as if newly installed. If there is no internet connection or the deletion can't be completed, nothing is deleted and the app tells you so; try again a little later.

2. Delete by email

If you can't open the app or have uninstalled it, send an email with the subject "Map & More account deletion" to info@yelkovan.ai and include your account's email address. If possible, send it from that address; we may ask for more information to confirm the request is yours. We complete requests within 30 days and let you know.

3. What is deleted

  • Your sign-in account (Firebase Authentication): user ID (UID), email address, sign-in method and, with Google sign-in, the name and photo address from Google. On iPhone, the Sign in with Apple link is also revoked with Apple.
  • Your cloud backup: trips, plans, bags, expenses, documents, journal, closet, ready-made bags and settings.
  • Your photos: all closet and journal photos in the backup.
  • Counters on our server: daily usage counters, email verification records and attempt limits.
  • Data on this phone: when you delete in the app, the trips, photos and scheduled reminders on the phone are cleared too.

4. What remains

  • Other phones: local data on another phone where you signed in with the same account stays on that phone; uninstall the app there to delete it.
  • Your calendar and what you shared: events you added to your calendar and images you shared with others are in your hands; the app can't delete them.
  • AI provider: OpenAI may keep API data for up to 30 days to monitor abuse. This data contains no name, email or account ID.
  • Technical logs: server logs in Google Cloud are deleted automatically after at most 30 days.
  • Emails: verification code emails and messages you sent us may remain in the info@yelkovan.ai mailbox; mention it in your email if you want them deleted.
  • Anonymous cache: place and hotel suggestions prepared for cities contain no identifier and are refreshed after 30 days.
  • Legal records: records the law requires us to keep (if any) are kept for that period.

5. Without deleting your account

  • Sign out: Profile → Account → Sign out. The data on this phone is removed and your backup stays.
  • Delete a trip: delete it in the app; it is removed from the backup too.
  • Ask us to delete specific data: write to info@yelkovan.ai.

6. Contact

info@yelkovan.ai · More information: Map & More privacy addendum