Skip to content
TR

Telveli account and data deletion

Last updated: 24 October 2026

This page explains how to delete your account, and the data linked to it, in Telveli: Coffee Reading & Tarot, developed by Yelkovan and published on Google Play under the developer name "A&Y Creations".

1. Delete from inside the app

  1. Open Telveli and make sure you are signed in to your account.
  2. Go to the Profile tab.
  3. Tap Delete account and confirm twice.

If the app asks you to sign in again, you need to have signed in recently for security reasons: sign out, sign back in with the same account and try deleting again.

2. Delete by email

If you can't open the app or have uninstalled it, send an email with the subject "Telveli account deletion" to info@yelkovan.ai and include your account's email address. If possible, send it from that address; we may ask for more information to confirm the request is yours. We will complete your request within 30 days and let you know.

3. What is deleted

  • Your sign-in account (Firebase Authentication): user ID (UID), email address and name.
  • Your profile record: name, birth details, zodiac sign, language, token balance, tasks, Premium status, notification token and in-app messages.
  • Your reading requests and readings: the details you sent and the AI readings.
  • Your photos: any reading photos that may remain on the server.
  • Email verification records and the link between your account and any reading reports you sent.

4. What remains

  • Subscription and purchase records: Google keeps records of your purchases under its own legal obligations. Deleting your account does not cancel a subscription; if you have an active one, cancel it in Google Play first. If you also want your subscription record at RevenueCat deleted, say so in your email.
  • AI provider: OpenAI may keep API data for up to 30 days to monitor for abuse, after which it deletes it under its own policy.
  • Advertising data: data processed by Google AdMob is kept under Google's own policies. You can reset or delete your advertising ID in your device settings.
  • Legal records: records we are required by law to keep (if any) are kept for that period.

5. What you can do without deleting your account

  • Sign out: Profile → Sign out. Your data is not deleted.
  • Turn off notifications: in your device settings.
  • Ask us to delete specific data: for example only your reading history; write to info@yelkovan.ai.

6. Contact

info@yelkovan.ai · More information: Telveli privacy addendum